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Borealis Watch Company

warranty-terms-and-conditions

BOREALIS  WATCH COMPANY One Year Limited Warranty

BOREALIS offers a non-transferable 12 month guarantee from the date of purchase of our watches.

Warranty covers watches purchased directly from borealiswatch.com.

No other warranty is given, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and no warranty shall extend beyond the period of 12 months from the date of original purchase.The liability of BOREALIS is limited solely to repair or replacement as stated herein.

BOREALIS Watch Company shall not be liable, by virtue of the limited warranty or otherwise, for any loss or damage, injury, or death arising out of the use of or inability to use the product, or for any incidental or consequential damages relating in any way to this product.

The warranty covers the movement of the watch only. Any unauthorized repair will void warranty.

This limited non-transferrable warranty on the watch movement shall be the exclusive manufacturer warranty, except to the extent prohibited by law.

The following are specifically excluded from the limited warranty:

  • Loss of water resistance for any watch that passes a water resistance test on return to BOREALIS Watch Company or its agents;
  • Damage resulting from accidental impacts or inappropriate or abusive use;
  • Unauthorized repairs;
  • Scratches, chipping, or any damage to case, case coatings, crystal, crystal coatings and sapphire inserts;
  • Damage or loss of water resistance to sapphire bezel inserts;
  • Bands, bracelets, and other accessories;
  • Bezel inserts;
  • Lume applied to bezel inserts and or bezel pip
  • Lost bezel pip inserts
  • Crowns/stems and cases;
  • Finish;
  • Dial and Hands;
  • Accessories;
  • Watch movements sold separately.

To transfer  warranty of watch owner  for watches offered as a gift information of new owner must be registered with BOREALIS Watch Company within fourteen days of order date.

This can be accomplished by entering the new owner information into the comments section of the order, or by email contact within fourteen days of the order date.

Pre-Orders

Pre-Orders can be available in two different options depending on the particular pre-order ocurring: full deposit pre-orders or pre-orders with a 50-50 payment (half payment for pre-order confirmation and remaining balance of 50% to be paid once the pre-order is ready to be shipped).

Be aware if a pre-order is made on the 50-50 scheme if a discount is applicable to the first deposit the discount is not valid for the final deposit.

All pre-order items are non cancelable and may not be returned upon delivery as they are made to order.

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